Pay Online

 

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ATTENTION ALL AUTO-DRAFT CUSTOMERS: Your online account balance will reflect payment two days prior to due date. Payments will not be debited until the 10th of the month or the following business day if the 10th falls on a weekend. If you have any questions please contact our office.
Now Available—Pay Online!

We have partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit card or credit card to pay their bill. Nexbillpay is a trusted third party automated payment service that allows you to pay your bill online.

  • Bill payments can be made at any time, 24/7/365.
  • You will need your customer number from your printed billing statement to complete your bill payment. You may request your customer/account number by calling our office.
  • Nexbillpay charges a small service fee for each transaction.

How do I use this service?

Customers will need the following to pay their bill:

  1. The customer/account number (located on your billing statement).
  2. Your payment method: check, debit card or credit card.
To Pay Online, Begin Below

To begin your quick and easy bill payment you must agree to the following:

If your account is delinquent, disconnected, or in the disconnect process, you MUST contact our office BEFORE you make a payment. Services will not automatically be restored or prevent disconnection if payment is made without contacting our office FIRST!

River Road Utility District: (615) 792-4603 – Hours: Monday-Friday 7:00am-3:30pm.

IMPORTANT: River Road Utility District is not liable if you receive a disconnect notice and do not call our office before making payment. Your services may be disconnected and will be subject to a reconnect fee. If you are disconnected, your account balance plus a reconnect fee will need to be paid in FULL before services are reconnected. If you are currently disconnected and make an online payment, your utilities WILL NOT be reconnected unless you contact our office to inform us of the payment.

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BY CLICKING I ACCEPT, YOU ALSO AGREE THAT YOU HAVE READ AND ACCEPT THE NEXBILLPAY TERMS & CONDITIONS.